Privacy - O'Eme

Effective Date: 16 October 2025
Last Updated: 16 October 2025

1. Introduction
O’Eme, LLC (“O’Eme,” “we,” “us,” or “our”) respects your privacy and is committed to maintaining transparency regarding how information is handled across our communications and open enrollment platforms (collectively, the “Platform”).

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. It applies to all brokers, employer clients, and end users (“Users”) who access O’Eme-hosted informational websites and digital materials.

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.

2. Information We Do Not Collect
O’Eme’s Platform is designed solely for informational and educational purposes related to employee benefit programs. Accordingly:

We do not collect, store, or transmit any personal, confidential, or sensitive information.
We do not request or require employee names, email addresses, Social Security numbers, birthdates, or other personally identifiable data (“PII”).
We do not host, manage, or transmit enrollment transactions or related financial data.

All enrollment activities and personal data handling occur exclusively on third-party enrollment systems designated by brokers or employers.

3. Information We May Collect Automatically
Although O’Eme does not collect PII, our systems may automatically gather limited, non-identifiable information for operational purposes, such as:

Basic browser and device type information;
Anonymous traffic data (e.g., page views, timestamps, general location by region);
Aggregate metrics on AI agent interactions, without any connection to individual identities.

This information is used solely to maintain site functionality, monitor performance, and improve the user experience. It cannot be used to identify individual users.

4. Use of Artificial Intelligence (AI)
O’Eme’s AI agent is provided as an informational support tool for general benefits-related questions.

The AI agent does not collect or store any personal data or conversation histories tied to individual users.
O’Eme may analyze anonymized usage trends to improve the AI system’s performance and accuracy.
All information provided by the AI agent should be verified against official benefit summaries or materials provided by the broker or employer.

5. Cookies and Similar Technologies
O’Eme may use standard cookies or similar technologies solely for session management, analytics, or to maintain website performance.

These cookies do not track personal activity across unrelated sites.
Users may control cookie preferences through their browser settings; disabling cookies may affect site functionality.

6. Third-Party Links and Systems
Client Hubs may include links to third-party enrollment platforms, carriers, or employer portals. O’Eme is not responsible for the content, security, or privacy practices of these third-party systems. Users are encouraged to review the privacy policies of those third parties before providing any personal information.

7. Information Security
Although O’Eme does not store personal data, we maintain appropriate technical and administrative safeguards to ensure the integrity, security, and reliability of all informational content hosted on our Platform. In the unlikely event of a data or system incident affecting our hosted materials, O’Eme will take immediate corrective action to restore integrity and functionality.

8. Data Retention
Because O’Eme does not collect or store personal data, there is no user data retained after Platform access. Analytics and operational logs may be maintained in aggregate, anonymous form for internal performance monitoring.

9. Children’s Privacy
O’Eme’s Platform and services are intended for adult business audiences and employee populations. We do not knowingly collect, maintain, or solicit personal information from anyone under the age of 18.

10. Disclosure of Information
O’Eme does not sell, rent, share, or otherwise disclose any information to third parties, except:

As necessary to maintain or operate the Platform; or
As required by law, regulation, or valid legal process.

In such limited cases, O’Eme ensures that any third-party service providers adhere to equivalent confidentiality and security standards.

11. Changes to This Policy
O’Eme may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. The “Last Updated” date at the top of this page will reflect the latest revision. Any material changes will be communicated through our website or via direct notice to Clients.

12. Contact Information
For questions or concerns regarding this Privacy Policy or O’Eme’s information practices, please contact us at:
O’Eme, LLC
Email: support@oeme.io

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