An All Inclusive Approach to
Benefits Communication

We could clearly see the problem, so we worked to solve it.

Benefits communication

Meet your employees exactly where they are

Cover all your bases… For a lot lot less.

Reach every employee, everywhere when it works for them.
Improve your benefit user experience for employees and admins alike.
Save countless hours of lost time by avoiding time burn and dreaded meetings.
Boost Communication and Simplify Enrollment Anytime, Anywhere

Today’s Employee thrives on digestible video content

With O’Eme you can strap it on to traditional in person models to strengthen communication OR decide for yourself to avoid the costly disruptions associated with the less-effective open enrollments of yesteryear. 

Clearly convey the value in your benefit offering so it can be accessible on any device at any time. 

Kaiser Family Foundation

Approximately 50% of employees report they lack the necessary understanding to effectively use their health benefits.

Ensure your employees make informed decisions. With O’Eme, clarity and accessibility are at the forefront of benefits communication.

Capture your brand and build value in your offer.

Since 2017

Enrollment Meeting on Demand™ has been delivering open enrollment directly to employees across every industry.

Problem

It’s important to understand that healthcare is often a family affair, in traditional arrangements spouses who are often involved in important enrollment decisions can simply miss the message. With a lack of clarity, confusion can build and satisfaction can suffer.

Solution

With O’Eme spouses and dependents are able to receive the exact same user experience at scale.    (gone are the days of the benefit flop at annual open enrollment) (honey I’m home)

FACT

AS OF 2024

Hispanic employees for approximately 19.1% of the US labor force, which equates to about 29 million workers. Of this population, a substantial majority are Spanish-speaking, with nearly 70% of Hispanic individuals speaking Spanish at home

It’s a fundamental need to communicate in an employees preferred language, and using AI and text to speech O’Eme can help meet this growing needs across any population with ease. 

The lift is rather easy, we initially produce the user experience for your English-speaking population, we then convert, proof and render in any language with accuracy and ease.  Now you know with certainty you’re delivering your message across your entire population with equity & inclusion.  (group high five)

Employee Engagement

Ever stain to gain employee engagement? (you’re not alone)

On average, only 34% of general emails are opened, missing crucial information

of text messages are read within the first few minutes of receipt

Studies show that approximately 98% of text messages are read, often within minutes of being received. This starkly contrasts with email read rates and highlights the effectiveness of SMS communication for urgent or time-sensitive information.

Slap that “easy button” because we’ve automated your entire campaign by text and email, employees are encouraged throughout their open enrollment window. 

Simply select the messaging style that suits you best, and let O’Eme do the rest.

Engaging Print Materials

Keeping Employees Informed Year-Round

We offer a selection of attractive posters designed for common areas like lunchrooms, near time clocks, entrances, exits and HR offices. These posters celebrate open enrollment and then provide access to ongoing support throughout the plan year. They include links to your specific Benefit Hub and a helpful QR code for easy-instant access.

The signs are all around you

Hook Employees with Benefit Posters equipped with QR coding to direct employees to their benefit hub, when open enrollment closes, simply replace your open enrollment poster with a matching design for ongoing support.  Place these posters in common areas, break rooms, by exits, timeclocks, ANYWHERE you see fit.  This constant “in-your-face” approach builds clarity of where employees can easily go for any support needed.

Custom-Built

Benefit Hub™ centralizes all benefits-related information, resources, and support into a single, easily accessible platform

Benefit Hub™ acts as an authentic extension of your brand, showcasing your benefit packages in one convenient, centralized location.

We utilize your recognized company logos and assets to create a rewarding experience consistent with your employee-facing websites

Scan Here to see a Demo Hub

Houses your company’s entire EMOD™ experience

Guides employees step-by-step through the enrollment process

Features a curated library of informative videos

Acts as a repository for all company benefit resources

Access point to benefits support with the help of your AI fueled benefits liaison “Sherp”

A smoother approach to enrollment

Enrollment Meeting on Demand™

Accessible Anytime, Anywhere

We are able to meet the language needs of any employee

Our revolutionary Enrollment Meeting on Demand (EMOD™) offers a smarter, hands-off approach while delivering a higher-touch feeling to employees.

EMOD™ clearly articulates the value and details of your benefit offerings, helping employees gain knowledge through on-demand videos.

We help you empower employees to better navigate the more complex aspects of today’s healthcare and health insurance systems

Educational Shorts

Addressing Common Healthcare Challenges

Our Educational Shorts address common challenges related to healthcare and specific benefit enrollment opportunities.

These videos help employees better understand the value and reasoning behind available programs, fostering informed decision-making.

AI in a Very Human World

Combining AI Efficiency with Human Empathy & Thought

Benefit Sherpa (Sherp): The Necessary Blend of AI and Human Support

In the realm of health insurance and employee benefits, relying solely on AI to address employee needs falls short when dealing with the personal and sensitive nature of healthcare. While AI can efficiently handle routine queries and provide quick responses, it lacks the empathy and depth of understanding required for more complex, personal situations.

The Limitations of AI

Lack of Empathy

AI, by its nature, cannot feel or express human emotions, which are crucial when addressing deeply personal healthcare concerns.

Inability to Dig Deeper

AI can provide answers based on data and algorithms but may fail to comprehend the nuanced needs of individuals facing unique health and benefit related needs.

Our Approach

At O’Eme, we understand these limitations and have designed Sherp, our Benefit Sherpa, to blend the strengths of AI with the essential human touch. Sherp efficiently addresses common queries and guides employees to relevant resources. However, when a situation requires a deeper understanding and a personal touch, Sherp seamlessly transitions the conversation to a human expert, ensuring every employee receives the support they need.

Balancing Efficiency and Human Connection for Superior Support

The Benefits of Our Blended Approach

Improved Efficiency

Sherp handles routine inquiries quickly, freeing up human experts to focus on more complex cases.

Enhanced Support

Employees receive timely responses, and their needs are thoroughly addressed by knowledgeable professionals.

Human Connection

Our approach ensures that employees feel heard and understood, fostering trust and satisfaction.

Comparison to Competitors

Many competitors rely solely on AI, which may leave employees feeling frustrated and unsupported in complex situations. O'Eme's unique blend of AI and human support ensures a higher level of service and satisfaction, addressing both the efficiency of AI and the empathy of human interaction.

Leveraging AI for Efficiency and Cost Reduction

Driving Down Costs While Enhancing Service Quality

O’Eme’s innovative use of AI extends beyond employee support to our internal processes, helping us drive down operating costs and pass those savings on to our clients.

Creating High-Quality Video Content:
  • Text-to-Speech Technology: By utilizing AI-driven text-to-speech technology, we produce accurate and visually stunning video content with a high level of efficiency. This avoids speaking errors and ensures consistency across all communications.
  • Multilingual Capabilities: AI enables us to meet any company’s language needs quickly and accurately. Translation processes that once took significant time are now virtually instant, ensuring all employees have access to important information in their preferred language.
Expediting Processes:
  • Efficiency: AI helps expedite various processes, allowing us to operate more efficiently and at a lower cost. This efficiency is one of the key reasons we can offer such a competitive price point.
  • Cost Savings: The savings from our streamlined operations are passed directly to our clients, offering them high-quality services at a fraction of the cost compared to competitors.

O’Eme’s Benefit Sherpa, Sherp, exemplifies our commitment to providing superior employee support by leveraging the best of both AI and human expertise.

This balanced approach not only enhances efficiency but also ensures that employees feel genuinely supported and understood, especially when navigating the complexities of healthcare and benefits.

Our innovative use of AI in content creation and operational processes drives down costs, allowing us to offer exceptional value to our clients.

Mineral HR Services OVERVIEW

Ever Feel the Need For Just a Touch of Additional HR Support?

Whether you’re a HR team of one or a larger team, everyone needs a bit of added support at times! Mineral HR offers a comprehensive suite of services to help address various HR needs.

So... What's Included?

Mineral Platform™

  • Anytime Access: Provides tools, resources, and information to take the guesswork out of HR and compliance. Features include a compliance calendar, job description builder, and benefits document creator.
  • HR Compliance Library: A resource library featuring content on HR and risk management, current regulations, and interactive tools to help you stay compliant.

Mineral Intelligence™

  • Personalized Support: Stay ahead of HR and compliance challenges with tailored support and insights from Mineral’s advanced technology and data-driven solutions.

Mineral Experts™

  • Certified Experts: Get clear, simple answers to HR and employee benefits compliance questions from certified HR advisors with an average of 18 years of experience. These experts provide guidance on employment law, benefits, compensation, and employee relations.

Employee Training and Development

  • Educational Resources: Access a range of training programs, including workplace harassment prevention, workplace safety training, and professional development courses.
  • On-Demand Webinars: Participate in recorded webinars covering various HR topics, or join upcoming events to learn and network with Mineral experts.

Guided HR
Compliance

  • Proactive Solutions: Receive an assessment of your HR and compliance health, develop an action plan, and gain access to tools and resources needed to stay ahead of compliance requirements.

Smart Employee Handbook Plus

  • Customizable Handbooks: Create and maintain employee handbooks tailored to your organization’s needs, ensuring compliance with local and federal regulations.

Streamline Your HR Processes with Mineral HR

With access to Mineral HR, O’Eme clients benefit from a robust platform that simplifies HR and compliance management. From personalized support and certified expert advice to comprehensive training programs and proactive compliance solutions, Mineral HR equips your organization with the tools needed to tackle HR challenges confidently and efficiently.

Before you go...

See how we help others get O’Eme to be fully paid for